Broken Arrow City Council
Meeting of: 05-19-2020
Title:
title
Consideration, discussion and possible approval to review bids received and award the most advantageous bid to CentralSquare for purchase of Software and Implementation Services for a Public Safety Software Suite and approval of and authorization to execute the License and Services Agreement
End
Background:
Enterprise Resource Planning (ERP) is a business/technology term for an information system based on a common database and software tools that enable information to be easily accessed, compared and shared throughout an organization. More specifically, this system is for a Public Safety software suite with a common database, which will improve information accuracy and availability. Common functions of the Public Safety Software Suite include Computer Aided Dispatch (CAD), Records Management System including offense, arrest, collision reports and field interview reports, document imaging, mobile reporting and data for Patrol Officers and Courts Management System interface.
The City currently uses an aging system installed by SunGard in 1996. Users require better access to data, information, and reporting that is currently unavailable or significantly restricted by the current system. This lack of functionality and integration is inefficient, time consuming and inhibits the City from keeping up with industry best practices. The current system is based on an IBM AS400 platform, which is very reliable, but difficult to interface with and maintain. A new Public Safety Suite system will vastly improve business processes by eliminating the manual transfer of data and increasing access to information for internal and external customers.
In December 2017, the City selected BerryDunn Consulting to assist us in the selection of an ERP vendor and software system that best fits the City's current and future needs. The following table summarizes the system selection process.
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