Broken Arrow City Council
Meeting of: June 2, 2025
Title:
title
Approval of and authorization to execute an agreement with the Orsus Group Background Screenings to provide preemployment background check screenings for preemployment requirements of candidates of the City of Broken Arrow
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Background:
The City of Broken Arrow ordnances require preemployment background screenings to be completed on all new hires. To ensure the city was receiving fair pricing and adequate information for preemployment background checks, the HR department conducted an RFP for preemployment background screening services.
A request for proposal was sent out on in March 2025 notifying companies the city was seeking to establish a contract for the following services:
a. National Criminal Searches - Conduct thorough searches across national databases to identify any criminal records.
b. County-Level Record Verification - Obtain and verify county records for all locations where the candidate has resided.
c. Criminal History Verification - Ensure accurate reporting of any past criminal offenses.
d. Employment History Verification - Confirm previous employment, including dates of service and job titles.
e. Education Verification - Authenticate academic credentials, including degrees earned and institutions attended.
f. Social Security Number & Date of Birth Validation - Verify identity through SSN and DOB checks.
g. FCRA Compliance - Adhere to Fair Credit Reporting Act (FCRA) requirements, including providing legally required notices to applicants in cases of adverse findings.
h. Timely and Accurate Reporting - Deliver results expeditiously while maintaining high standards of accuracy and compliance.
A total of ten (10) proposals were received: AInsight, HireRight, Accurate C&S Services, Atlanta HealthCare, Teams Professional Services, Command Investigations, Thuro, Justifacts, GroupOne and Orsus Group. After receipt of the proposals, two responses were disqualified for not providing adequate responses. A review committee was comprised of Kelly Cox-HR Director, Alex Foster-Assistant HR Director, Kristin Ross-Talent Acquisition Coordinator, and Denise Sarey, HR Specialist. The proposals were scored based on the categories of overall experience of company and demonstrated results, method and ease of submission and turnaround time, work plan/approach and timing, and cost effectiveness.
A thorough review of each company brought us to final presentation stages with Justifacts, GroupOne and the Orsus Group. The review committee preferred the system ease and turnaround time of the Orsus Group. The Orsus Group includes an all-inclusive package price for their preemployment background check which includes the criminal background check, education verification(s) and employment verification(s).
Cost: approximately $20,000 annually (dependent upon number of new hires annually)
Funding Source: 1101102 530870 Professional Services-HR Budget
Requested By: Kelly Cox, Human Resources Director
Approved By: City Manager’s Office
Attachments: Background check combined scores
Background Check RFP 030725 final
Pre-employment Background Check A&Q Addendum 040425
TOG Proposal to Broken Arrow for Background Check Services -25-145
TOG Agreement
Recommendation:
recommend
Approve and execute an agreement with the Orsus Group Background Screenings to provide preemployment background check screenings for preemployment requirements of candidates of the City of Broken Arrow
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